Services
Community & stakeholder engagement that builds trust and delivers outcomes
We help organisations plan and deliver culturally informed engagement that is respectful, inclusive and practical—supporting clear decision-making, social licence and stronger partnerships across public, private and not-for-profit sectors.
What we do
Schilling Services supports end-to-end community and stakeholder engagement—from early planning through to delivery, reporting and close-out. We work alongside your team to ensure engagement is fit-for-purpose, trauma-informed where needed, and aligned to organisational, regulatory and community expectations.
Engagement services
Support across the full engagement lifecycle
Choose a single component or a complete engagement package. We tailor approach, timing and channels to your context, stakeholders and risk profile.
Engagement strategy & planning
Stakeholder mapping, objectives, engagement levels, risk assessment, governance, and practical delivery plans.
Facilitation & yarning circles
Culturally safe facilitation for workshops, forums and community sessions—designed to surface insights and build shared understanding.
Communications & materials
Plain-language messaging, briefing packs, presentations and consultation materials that support informed participation.
Insights, reporting & close-out
Consultation summaries, themes analysis, feedback loops (“you said, we did”), and recommendations for next steps.
Our approach
Respectful, transparent and outcomes-focused
We bring a practical, culturally informed approach that helps you engage with integrity and reduce delivery risk—while strengthening relationships over time.
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Culturally safe engagement
Approaches that respect Country, community protocols and lived experience.
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Clear governance & accountability
Roles, decision pathways and documentation that stand up to scrutiny.
Trusted partner for government and enterprise
Placeholder testimonials—replace with client quotes when available.
★★★★★
“Schilling Services helped us engage early and meaningfully, improving confidence in our decisions and strengthening relationships with key stakeholders.”
Client Representative
Public sector program team
★★★★★
“Clear facilitation, practical documentation and a respectful approach. The process was well managed from planning through to reporting.”
Project Lead
Infrastructure delivery partner
★★★★★
“Professional, culturally informed and reliable. We appreciated the focus on closing the loop and communicating outcomes back to participants.”
Engagement Manager
Not-for-profit organisation